Airtel Ups Customer Care Support with “My Airtel My App”


Airtel Uganda, leading telecom in Uganda’s telecom industry, has launched an interactive mobile app for its customers. The launch of MAMA mobile applications is a key step by Airtel Telecom towards service innovation.

The “My Airtel My App”( MAMA ) is a first of its kind in the Ugandan market, giving more and more to its consumers by letting them access their own world of Airtel on the go. The Airtel app to manage your Airtel mobile, Airtel money, connections at work, home or anywhere in between! Customers shall be able to check account usage, make payments or recharge, send money, start & stop services. This MAMA app is not only limited to account features but users shall be able to get special offers, order games and a lot more as the app continues to grow. As Airtel money is being used more with its’ partnerships and more are yet to come, customers shall be able to stay in control of your bills and know what’s going on with their Airtel accounts, from anywhere.

Commenting on the launch of this app, Airtel’s Managing Director, Arindam Chakrabarty stated, “The proliferation of smart phones in Uganda has made access to apps and data-based content very easy for our customers and has presented us with an opportunity to be able to better serve their needs. This new app is the start of a series of similar launches on the Airtel network that will enable our subscribers to make the best use of the latest technology.” Airtel Uganda has been providing convenience and flexibility to its customers through various offers and the launch of these new applications is yet another step by Airtel Uganda to provide its customers innovative and user friendly services.


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